There are many reasons why you may have missed an email from us. Here are a few steps to help you investigate.
1. Make sure your email address is correct.
If you’ve changed email providers since you joined bedbids, we might be sending emails to your old address. If you’re new to bedbids, you may have entered your address incorrectly. Here’s how to check:
- Click your name in the top-right corner of bedbids.ie.
- Select Edit Profile.
- Look for the Email Address field. Make sure your address is correct.
- If it’s incorrect, enter the correct address, scroll to the bottom of the page, and click Save. Future emails should now find their way to the correct address.
2. Check your email notification settings.
We’ll only send the emails you tell us you want. Check your notification settings to make sure you haven’t opted out of the email type you’re looking for:
- Click your name in the top-right corner of bedbids.ie.
- Select Account.
- Click Notifications and look for the Email Settings area. Make sure you’re opted in to the emails you’d like to receive.
- After adding or removing checkmarks from the right boxes, scroll to the bottom of the page and click Save.
3. Search all messages in your email inbox.
Emails are often easy to overlook. Make sure you’ve used your email service provider’s search feature to look for the email. Search for terms like “bedbids”, “reservation”, “verification”, or other words associated with the email you’re looking for.
4. Check your spam and other email filters.
It’s possible your email provider mistakenly sent our messages to your spam or junk folder. You can help avoid this by removing bedbids messages from your spam list and adding automated@bedbids.ie, to your personal email address book. If you have other filters or routing rules in your email client that might have sorted bedbids emails elsewhere, be sure to check those, too.
5. Check for issues with your email service provider.
Depending on your provider, emails can take up to a few hours to be delivered. If undelivered or delayed emails are an ongoing problem, check with your provider to see if there are any configuration issues or problems with their network that might be affecting deliverability.
